REFERRALS
How to Refer: Steps to Refer Young Adults to our Program
Make a Referral
To make a referral or for any further enquiries please call us on 020 3325 1429 or send us an email to support@eden-tribe.com
The procedures for admissions are as follows:
1. Acceptance
Directors and the Operations Manager accept referrals via email or phone calls to head office. support@eden-tribe.com
2. Consultation
Initial phone consultation and information shared between professionals and via email.
3. Information
The Senior Manager at Eden Tribe coordinating the referral will request detailed written information for example referral form from the local authority.
4. Assessment & Suitability
Homes Manager will review and assess if the placement is suitable and the outcome is then feedback to the local authority. This process is within the same day of the referral.
5. Providers Response
Detailed providers response form is completed by the Senior Manager and emailed to the local authority, outlining the provision and how the home will ensure the young persons needs are met.
6. Confirmation
Confirmation is then received from the local authority clarifying placement.
7. Eden Tribe Visit
The plan at this stage is then to agree for a member of Eden Tribe team to visit the young person. This is part of their admission plan.
8. Young Person Visit
If appropriate or instead of, we then arrange for the young person to visit the home.
9. Risk Assessments
The Manager and staff at the home will then complete risk assessments, initial strategies and 24 hour management program. This is supported by the Manager, social worker and individuals at the young persons current placement liaising to ensure the most up to date information is recorded and assessed.
10. Preparation
That information is disseminated through to the staff team to ensure they are fully prepared.
11. Informed
The current young people at the home are informed and given appropriate information.
12. Decoration
During this period and following meeting the young person prior to placement, their personal choices are reflected in their new bedroom. It is redecorated and can include poster, pictures and magazines of their choice. The room is furnished to a high standard. We also provide a Welcome Pack, which includes, Young Person Guide, toiletries, towels, books etc.
13. Assignment
A keyworker is then assigned to the young person and the Care file is activated.
14. Placement Planning
Finally, the placement planning meeting is arranged at the home. This must be completed within 5 working days from when the child is placed